Managing Change Successfully


Open to all public and third sector staff in Wales


Currently being redesigned for online delivery


We’ve designed this highly successful programme to address the development needs of managers and leaders responsible for delivering change. You will gain a practical insight into the skills and knowledge you need to manage change successfully. We combine this with an organisational development perspective - focussing on people, structures, cultures and systems.

The aim of this programme is to build expertise in managing change. This will support new models of service delivery in the transformation of the Welsh public service.

You will be introduced to the latest thinking and change management practices. You will learn about high impact tools and technologies which improve efficiency and innovation. The programme will focus upon intrinsic and extrinsic ways to deliver change. We use a new impact methodology which ensures your learning results in practical outcomes.

You will complete several diagnostic assessments which will build personal awareness and develop a personal action plan for improvement.

Benefits to you

You will:

  • Develop a personal tool kit to help improve the way in which you manage and lead for change inside organisations learn how to manage resistance to change and engage others in overcoming the obstacles and hurdles that block progress
  • Work collaboratively in your learning group, allowing you to draw on systems-wide insight into successful change practice
  • Focus on a particular change process and develop a personal plan to affect change

Leadership behaviours

This learning programme will help you to develop your leadership behaviours in the following areas:

Learning and self-awareness

Drive and resilience

Focusing on citizens and quality

Championing innovation and change

Building collaboration and partnership

Sharing leadership

Strategic orientation

Target audience

Open to all public and third sector staff in Wales. This is particularly useful for group development.


Please note that all courses are free, unless otherwise stated.

How to apply

Currently being redesigned for online delivery.