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All Wales Continuous Improvement Community

Why join our Community of Practice?

Continuous improvement practitioners, working in Welsh Public Services, with a wide knowledge base of continuous improvement techniques.


Connect with people who are doing the same type of work, facing the same problems and celebrating the same successes as you are.

Meet with like-minded practitioners who share your passion for continuous improvement in public services.

Strengthen links between public services – make contacts across a range of organisations and use each other’s knowledge and experience.


Case Studies – understand how benefits can be achieved in areas such as cost savings, service improvement and doing more for the same.

Events – attend or even speak at national and regional events throughout the year. A list of upcoming AWCIC events can be accessed here.


Minimise mistakes and maximise wins – we share the learning we’ve gained from our good, bad and ugly experiences and discuss methodology ideas.

Showcase your work – we will publish case studies of your reviews, interventions and other continuous improvement work.

Contribute – let others in the community learn from your work.


Find opportunities to collaborate on projects with practitioners in other organisations.

Change the way we work using collaborative learning to shape decision making.

Influence change and policy making by using data and experiences from the community.

Join our Community of Practice

You can join the All Wales Continuous Improvement Community in the Networks area of our website where you can access information around continuous improvement including tools, techniques and recent materials.

You must have an Academi Wales account and be logged in to your Academi Wales account to be able to join this network.

Fire Starter Wales

The Fire Starter Festival has begun to create a movement around showcasing and encouraging creativity and innovation for social change and transformation, enabling people to be part of a national programme while still being able to focus on local change and issues.

Fire Starter Wales is designed to bring the Fire Starter ethos to Wales, to celebrate the various creative and innovative ways in which we are all contributing to the creation of a Wales that we all want to live in, now and in the future. It’s also a way of addressing the longer term needs of the Well-being of Future Generations Act.

The inaugural Fire Starter Wales Festival was held between 27th January and 14th February 2020. The majority of events were hosted by communities along with partners and colleagues from across public, voluntary and private sector services in Wales.

Find out more about Fire Starter Wales here.

AWCIC Awards

The AWCIC Awards are a stand alone event celebrating the important recognition of the hard work being carried out by public service continuous improvement practitioners throughout Wales.

Public service finances continue to set challenges. The work of continuous improvement practitioners provides the support to meet and transform these challenges into opportunities to deliver more citizen focused services. The good work undertaken at organisation, team and individual levels deserve recognition.

These awards aim to celebrate success and provide the opportunity to spread good practice across public services; and add further value to the all year round AWCIC programme of work; Learn and Share events, annual conference.

Find out more about the 2019 awards, held at Margam Park on 22 May 2019 here.

AWCIC Award Winners





  • Outstanding Contribution to Continuous Improvement in Public Services - Tanya Strange, ABUH
  • Leadership - Aneurin Bevan University Health Board
  • Public Value - North Wales Fire & Rescue Service
  • Collaboration - North Wales Fire & Rescue Service
  • Innovation - Mid and West Wales Fire & Rescue Service

AWCIC Annual Conference

The AWCIC Annual Conference provides a great opportunity to network and meet others from across the CI community in Wales and beyond and hear how colleagues elsewhere are inspiring communities to collaborate, improving Public services.

Engage with others to explore new ideas and listen to keynote speakers sharing their experiences.


Visit our YouTube playlist to see videos from our events.

Details of upcoming AWCIC events can be found here.

Want to get involved?

Contact, follow us on Twitter @AllWalesCIC and subscribe to our mailing list and select 'All Wales Continuous Improvement Community' to receive the latest event alerts and updates.