Continuous improvement practitioners, working in Welsh public services, with a wide knowledge base of continuous improvement techniques.

Events

Visit our YouTube playlist to see videos from our events.

Why join our Community of Practice?

Network

• Connect with people who are doing the same type of work, facing the same problems and celebrating the same successes as you are.
• Meet with like-minded practitioners who share your passion for continuous improvement in public services.
• Strengthen links between public services – make contacts across a range of organisations and use each other’s knowledge and experience.

Learn

• Case Studies – understand how benefits can be achieved in areas such as cost savings, service improvement and doing more for the same.
• Events – attend or even speak at national and regional events throughout the year. A list of upcoming AWCIC events can be accessed here.

Share

• Minimise mistakes and maximise wins – we share the learning we’ve gained from our good, bad and ugly experiences and discuss methodology ideas.
• Showcase your work – we will publish case studies of your reviews, interventions and other continuous improvement work.
• Contribute – let others in the community learn from your work.

Improve

• Find opportunities to collaborate on projects with practitioners in other organisations.
• Change the way we work using collaborative learning to shape decision making.
• Influence change and policy making by using data and experiences from the community.

Join our Community of Practice

You can join the All Wales Continuous Improvement Community in the Networks area of our website where you can access information around continuous improvement including tools, techniques and recent materials.

You must have an Academi Wales account and be logged in to your Academi Wales account to be able to join this network.

AWCIC Awards

The AWCIC Awards are a standalone event celebrating the important recognition of the hard work being carried out by public service continuous improvement practitioners throughout Wales.

Public service finances continue to set challenges. The work of continuous improvement practitioners provides the support to meet and transform these challenges into opportunities to deliver more citizen focused services. The good work undertaken at organisation, team and individual levels deserve recognition.

These awards aim to celebrate success and provide the opportunity to spread good practice across public services; and add further value to the all year round AWCIC programme of work; Learn and Share events, annual conference.

AWCIC Award Winners

2019

• Better Outcomes for People of Wales - Swansea Bay University Health Board
• Doing Better Things - Aneurin Bevan University Health Board
• Health sector - Swansea Bay University Health Board
• Local Authority sector - Conwy County Borough Council – Community Wellbeing Team
• Local Authority sector - Pembrokeshire Association of Voluntary Services
• Outstanding Contribution - Nigel Wheeler, Rhondda Cynon Taf County Borough Council
• Promoting a Better Culture - Intellectual Property Office
• Working Together for a Better Wales & Other sector - National Prudent Healthcare Falls Prevention Task Force

2018

• Achieving a Common Purpose Winner - Western Bay
• Building an Improvement Culture - Powys County Council
• Leading for the Future - Welsh Ambulance Services NHS Trust
• Outstanding Contribution - Monmouthshire County Council
• Public Value - Cardiff and Vale University Health Board
• Public Value - Swansea Council

2017

• Leadership - Aneurin Bevan University Health Board
• Public Value - Isle of Anglesey County Council
• Collaboration - Aneurin Bevan University Health Board
• Innovation - Powys Teaching Health Board
• Outstanding Contribution to Continuous Improvement in Public Services - Huw Jakeway, South Wales Fire & Rescue Services
• Emergency Services - Dyfed Powys Police
• Health - Cardiff & Vale University Health Board
• Local Authority - Anglesey County Council
• National Body - Intellectual Property Office

2016

• Outstanding Contribution to Continuous Improvement in Public Services - Tanya Strange, ABUH
• Leadership - Aneurin Bevan University Health Board
• Public Value - North Wales Fire & Rescue Service
• Collaboration - North Wales Fire & Rescue Service
• Innovation - Mid and West Wales Fire & Rescue Service

Want to get involved?

Contact AWCIC@gov.wales, follow us on X @AllWalesCIC and subscribe to our mailing list and select 'All Wales Continuous Improvement Community' to receive the latest event alerts and updates.