• What we do
• Who we work with
• What we believe

We deliver a wide range of leadership and management development across the public service in Wales. Find out more about us by reading our Annual Reports.

Board Development

• We design, deliver and commission targeted interventions to strengthen the effectiveness of boards, supporting both executive and non-executive directors to excel.
• We partner with senior leaders to design bespoke board development programmes that support organisational development, tailored specifically to their needs and the context of their organisation.

Leadership and Organisational Development

• We design, deliver and commission high-quality leadership programmes and workshops tailored to public sector leaders across Wales, supporting those at all stages of their leadership journey to meet the challenges of the modern world.
• We work closely with leaders and organisations to co-create tailored solutions that address organisational development and leadership challenges at local, regional, and national levels — designing bespoke interventions and partnership programmes that respond directly to unique needs.

Leadership and Succession

• We develop current and future leaders through our flagship Schools, high impact leadership events, and resources.
• Nurturing talent and succession that strengthens individuals and teams, and creates a resilient, collaborative Welsh public service leadership culture that’s fit for the future.

Continuous Improvement and Change

• We build CI capacity by raising awareness and developing practical skills that equip individuals and teams to drive meaningful change.
• We strengthen CI capability by nurturing collaborative networks and supporting leaders across Wales to explore, apply, and evolve ideas in practice, ultimately improving outcomes for citizens.

Research, Reputation and Engagement

• Informed by the latest evidence on leadership development, our offer is driven by researching the evolving needs of our customers and stakeholders. The design, development and improvement of our provision is steered by a systematic approach to evaluating our courses, events and programmes.
• We manage client and stakeholder engagement, procurement, financial processing, and budget monitoring.
• We ensure our products and services are well-run, cost effective and in line with Welsh Government standards and requirements.