Mags Flanagan

Criminal Justice in Wales Organisational Design and Development Lead

Over the last 25 years delivered Organisational Design and Development (OD) for strategic through to operational change and improvement across public, private and charity sectors. Currently seconded into the South Wales Police and Crime Commission from the Ministry of Justice where she is the OD lead for Criminal Justice Anti-Racism Action Plan bringing whole-systems thinking tools and techniques contributing to designing anti-racist ways of working. An essential part of all OD delivery is coaching, both formal and informal, which Mags makes daily use of to support clients in achieving personal, professional and organisational goals.

Mary Hughes

Coach, Coach Supervisor and Associate of the University of South Wales

For me, coaching began with noticing palpable personal benefits for senior colleagues thence equally useful organisational outcomes. With that emerged a conviction that coaching really ought to be well understood, properly accessed, unremarkable and for everyone.

Qualifying seventeen years ago, I started as an internal coach in the Welsh Civil Service, before leaving to become freelance and adding Coach Supervision to my practice.  I have since been fortunate to work with various clients across sectors, locations and cultures. 

My work has instilled a meta philosophy that values the complexity of our social, political, ecological and economic world and its humanity. A humanity that is collective, creative, highly attuned to images, stories and emergence.

I find great fulfilment in how people sense-make and search for meaning. I choose not to style myself as a particular ‘type’ of coach, preferring the freedom to explore and find connections that serve my clients’ evolution and so my own. I believe this also serves the evolution of coaching.

Specific Coaching and Coach Supervisor Qualifications:

• ILM Level 7 Diploma in Coaching and Mentoring (Henley, 2007)
• ILM Level 7 Certificate in Coaching Supervision (UWE, 2016)

I am an Associate of the University of South Wales.

Sharon Lawton

Head of Coach Education, Training, and Business Development, The Coaching Academy

Sharon Lawton is an ACC-credentialed Executive Coach with the ICF (The International Coaching Federation) and has an ILM Level 7 qualification in Executive Coaching and Mentoring. One of her areas of specialism is Leadership Development and coaching within the Education Sector.

She is a highly sought-after speaker and the Head of Coach Education, Training, and Business Development for The Coaching Academy, one of the world's largest coach training organisations. Sharon has a professional background in learning and development and has vast experience in coaching, qualifying as a coach in 2009.

Sharon has delivered coach training projects for the Department of Energy and numerous other public sector organisations and designed and delivered the Aspiring Middle Leadership Programme within higher education including The Oxford Open Policy Network at Oxford University and Harper and Keele University.

Sharon prides herself on adhering to the International Coaching Federation, Association for Coaching, and the Association of Business Mentors Coaching Code of Ethics.

Dr Susie Phillips-Baker

Deputy Chief Psychologist, Lexxic

Susie is a Chartered Coaching and Occupational Psychologist with 20 years+ experience working in the private and public sectors in the UK and Ireland. Working for a national policing organisation, she developed selection and assessment processes, and managed a coaching programme for police officers and staff across the UK. Susie has worked as a coach on national leadership development programs in the private and public sectors and was Course Director for an MSc in Business Psychology.

Susie is currently Deputy Chief Psychologist at Lexxic, where she supports the team to deliver one-to-one support to clients who are neurodivergent and leads Lexxic’s Neurodiversity Coaching Centre of Excellence. Susie has been diagnosed as an adult with Autism/ADHD.

This workshop is aimed at coaches within the organisation who already have a good understanding of coaching in the workplace. This session will support coaches to understand more about different types of neurodivergence and how this may impact on their coaching clients and the coaching relationship. Attendees will be able to consider suitable tools and techniques for supporting individuals who are neurodivergent in coaching. This session will also count towards continuing professional development (CPD) for coaches.

David Tee

Chief Research Officer, AIcoach.chat

David is a chartered coaching psychologist, coach, coaching supervisor, coach trainer and consultant to organisations seeking to set up, overhaul or cement a coaching culture.

He is an empanelled tutor for Cambridge’s Masters in Coaching programme and a Visiting Fellow at University of South Wales, as well as editor of ’The Coaching Psychologist’ research journal, co-editor of ‘Coaching Researched’ (2020) and ‘Coaching Practiced’ (2022) and host of ’The Coaching and Mentoring Podcast’.

With a background in the telecoms industry, David has long held an interest in how technology can enable learning and development, recently working as Director of Science for a global digital coaching provider. He has already conducted numerous studies, published and ‘in press’, about the role of AI in coaching and has just completed the third phase of a roll-out of an AI coach solution with NHS Elect and various NHS trusts in England, which he will be exploring in today’s talk.